Customer Reviews

I contacted the Eastway Toyota Dealership inquiring about 2021 new arrivals and I had pleasure dealing with Afran Ahmed. Afran was forthcoming, knowledgeable, professional and.... I placed an order. Wish all dealership were like the EASTWAY. Way to go.

Customer: Stanley Koper
Date: 2020-07-16
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Where do I start.. One of the best dealership experiences I’ve had, bar none. My wife and I were searching for a pre-owned 4Runner and Eastway had one of the cleanest in Ontario with the TRD Off-Road package. After a quick chat with Afran, we decided to drive over 5 hours to go see it. When we arrived, he had it ready and waiting out front. We quickly came to an agreement after the test drive! Noting how far we had driven to see the vehicle, both James and Afran did everything they could to help me drive it home same-day. They had the paperwork to the MTO before the cut off for the day. Even COVID19 couldn’t slow these guys down. We drove it home that night! Thanks for bending over backwards to get this done guys. We love the truck, but the service is what sold us!

Customer: Alex Matthews
Date: 2020-07-12
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Awesome team..everyone was very helpful...thank you Noel Collado ..u guys made my day 💗 💕

Customer: cayococo siempre
Date: 2020-06-14
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Great shopping experience.

Brought my wife car at this dealership, a brand new Toyota RAV4. The salesperson is patience and helpful. The price and offer is great and reasonable. Would go back to this dealership again if I need another Toyota for my family.

Customer: H.Zhang
Date: 2020-04-20
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Finally decided it was time to trade in the putter-mobile for something a little heartier. Left my contact info online to book a test drive and David returned my request within the hour. I arrived an hour early, however this did not deter him from greeting me warmly and showing me the car I was interested in (even though he was in the middle of other work). It felt like I was talking cars with a friend and not buying a car from a salesman. I am EXTREMELY happy with my selection due in no small part to the reception and follow-through I experienced, as other options were reviewed and prior to purchasing I was given time to think about how I truly felt about the car rather than rushing right in and committing. My previous car was an 08 Yaris with no substantial troubles to speak of. Very satisfied with my overall experience and will undoubtably be a return customer when the time comes.

Customer: Matthew Zacher
Date: 2020-03-16
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David Alyass, helped me buy my 2017 Malibu. It was by far one if my best experiences purchasing anything. You could tell he worked to get me the best deal possible. He was personable and informative. He even came in on his day off to ensure I could pick up my car as soon as it was available. I would highly recommend asking for David at Eastway Toyota to get you into a vehicle you love!

Customer: Amanda Dubrovay
Date: 2020-02-18
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They made the car buying process easy and seamless. Friendly staff, professional and courteous. They helped me get into the exact vehicle I was looking for. Well done.

Customer: Angelo Montilla
Date: 2020-02-17
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We had been searching for a specific vehicle for a couple of months and couldn’t seem to find any suitable candidates anywhere within an hours drive of our place in Port Dover. A vehicle was listed at Eastway Toyota in Windsor that looked great, but do we make a 3.5 hour drive to check it out? Basically we’d be doing a 7 hour round trip plus the time spent at the dealership at a very busy time of year. I enquired online with their social media specialist Sierra and she answered all of my obvious concerns and then spoke with their Salesman David who was also very helpful. He even cheerfully returned my texts on a Sunday, his day off, because we were hoping to come on the Monday. We did end up buying and thought the process went extremely well. The sales manager James took the time to come over and thank us and tell us how much he appreciated us coming such a distance to shop at his dealership. The icing on the cake was when our salesman Najib informed us he was heading up north on vacation Friday and offered to deliver our car to Port Dover. It was at least an hour out of his way for him and his friends but he insisted it was no problem. Sure enough come Friday there was our new car delivered right to our home. That saved us another 7 hour round trip. What amazing customer service, from an excellent car dealership.

Customer: David Simpson
Date: 2020-01-05
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Smooth transaction. Excellent Service. Will deal again with this Dealer

Customer: vbranca .
Date: 2019-11-21
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As someone who is very picky when it comes to how my vehicle is handled in service, I was hesitant bringing my FR-S to Eastway. However Heather and the team assured it was in good hands, and would be treated with care from start to finish. Not only was the work completed without a hiccup, the interior/dash (which had to be pulled apart) was reinstalled without any issues whatsoever. I’m thoroughly impressed, and would definitely recommend Eastway if you’ve been hesitant.

Customer: Mark H
Date: 2019-11-10
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This was an awesome experience. We have been Ford owners for years and after the horrible service we have been receiving we had decided to make the switch to Toyota and what amazing idea that was. Our salesman Noel was awesome, knew exactly what we wanted and made sure we got what we were looking for. He was extremely professional and friendly. We really enjoyed the experience at eastway Toyota. Noel you have made customers for life. I would recommend this dealership to everyone looking for great cars and great service.

Customer: Ryan Ducharme
Date: 2019-10-30
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I Recently visited them for my car’s maintenance. Extremely professional and top notch service. I’ve always avoided dealerships because “they charge you unnecessarily and recommend you stuff you don’t need.” My experience however was different. Better price than CanadianTire and the staff told me what exactly I needed changed. For two other things that I didn’t change, they told me it has plenty of life left. It’ll last you till next service. I went in expecting to change the brake pads, asked them about it, they checked and told me it just needs service. I absolutely loved the shuttle service. While I go to CT and it’ll take them few hours to get through my service and I’ll be stuck there. Better seating at waiting area too.

Customer: Asif Saeed
Date: 2019-10-24
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Awesome service. Was in Windsor for work and without an appointment got my Lexus repaired within 24 hours of me dropping my vehicle off even with the service department being down a couple technicians. All the staff were friendly and curious. If I ever break down in Windsor, this is where I will be going.

Customer: A. Jason Lee
Date: 2019-10-14
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Yesterday, I took my 2017 Toyota Camry LE plus trim model for the service 2 (includes oil change, fluid top up and tire rotation). They really took good care of my car. Also, service advisor Heather was very knowledgeable and kind person. Enjoyed free coffee and nice environment. They offer me a complimentary car wash as well. Thanks Heather. Eastway Toyota dealership is the best dealer in Windsor area.

Customer: Obaid Qureshi
Date: 2019-09-21
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