Customer Reviews

Smooth transaction. Excellent Service. Will deal again with this Dealer

Customer: vbranca .
Date: 2019-11-21
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As someone who is very picky when it comes to how my vehicle is handled in service, I was hesitant bringing my FR-S to Eastway. However Heather and the team assured it was in good hands, and would be treated with care from start to finish. Not only was the work completed without a hiccup, the interior/dash (which had to be pulled apart) was reinstalled without any issues whatsoever. I’m thoroughly impressed, and would definitely recommend Eastway if you’ve been hesitant.

Customer: Mark H
Date: 2019-11-10
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This was an awesome experience. We have been Ford owners for years and after the horrible service we have been receiving we had decided to make the switch to Toyota and what amazing idea that was. Our salesman Noel was awesome, knew exactly what we wanted and made sure we got what we were looking for. He was extremely professional and friendly. We really enjoyed the experience at eastway Toyota. Noel you have made customers for life. I would recommend this dealership to everyone looking for great cars and great service.

Customer: Ryan Ducharme
Date: 2019-10-30
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I Recently visited them for my car’s maintenance. Extremely professional and top notch service. I’ve always avoided dealerships because “they charge you unnecessarily and recommend you stuff you don’t need.” My experience however was different. Better price than CanadianTire and the staff told me what exactly I needed changed. For two other things that I didn’t change, they told me it has plenty of life left. It’ll last you till next service. I went in expecting to change the brake pads, asked them about it, they checked and told me it just needs service. I absolutely loved the shuttle service. While I go to CT and it’ll take them few hours to get through my service and I’ll be stuck there. Better seating at waiting area too.

Customer: Asif Saeed
Date: 2019-10-24
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Awesome service. Was in Windsor for work and without an appointment got my Lexus repaired within 24 hours of me dropping my vehicle off even with the service department being down a couple technicians. All the staff were friendly and curious. If I ever break down in Windsor, this is where I will be going.

Customer: A. Jason Lee
Date: 2019-10-14
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Yesterday, I took my 2017 Toyota Camry LE plus trim model for the service 2 (includes oil change, fluid top up and tire rotation). They really took good care of my car. Also, service advisor Heather was very knowledgeable and kind person. Enjoyed free coffee and nice environment. They offer me a complimentary car wash as well. Thanks Heather. Eastway Toyota dealership is the best dealer in Windsor area.

Customer: Obaid Qureshi
Date: 2019-09-21
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Great experience with Lou at Eastway Toyota! This is our second vehicle from the dealership, and Lou was candid about the pros and cons of minivans vs SUVs vs a second vehicle for our growing family. We settled eventually on a Toyota Sienna LE - great vehicle value for the money. James gave us what we felt was good value for our trade in, Christina in finance gave us a great deal on additional coverage, and the vehicle has so far been great to drive and use. Thanks again to Lou and everybody at Eastway. UDATE: Brought in my vehicle yesterday (June 2019) for its scheduled maintenance. Jacob T (service advisor) did a great job looking after me, and the van was nicely washed for me too! Very happy with service.

Customer: Edwin Tam
Date: 2019-06-14
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I've only had to deal with this dealership a couple of times so far. Staff is friendly, parts desk and service seem quite knowledgeable and professional. I was surprised when I got a tire quote that it was relatively competitive with the going rates elsewhere. The place is clean and comfortable. Bathroom was clean.

Customer: Steven Chittle
Date: 2019-05-28
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Great experience whenever we are in for service. The representatives are knowledgeable and very professional. We always feel like they handled things properly. The General Manager, James, is very helpful and willing to assist whenever we’ve had questions about things. A few times that we’ve needed a loaner car they’ve made sure we were taken care of and valued. We will be back for continued service. Thank you, James and the team at Eastway Toyota/Lexus.

Customer: Drew Varsava
Date: 2019-04-30
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Recently bought new Corolla. I had great experience and they are very friendly. Especially sales and leasing consultant Doaa Abu Ras was excellent.

Customer: Rupesh Jaggi
Date: 2019-04-20
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Recently bought a new truck from Eastway. It was a great experience. Came back for service and the service team was great. Took care of me in a timely manner. I have the utmost confidence in this place. Keep up the good work

Customer: Jon D
Date: 2019-03-28
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Had an excellent experience at this dealership recently. Right from the service bay to the service manager. Can't remember all the names but Jacob and the young lady that work in the service bay went beyond my expectations.They could not have been more professional. I've had some less than good involvement with Cambells,but you guys changed my impressions of what Toyota service should be.Many thanks to all envoled.

Customer: Stefanovich Michael
Date: 2019-03-08
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Very competent, quick and supportive service, extremely friendly and warm approach

Customer: reading town
Date: 2019-01-22
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