We had been searching for a specific vehicle for a couple of months and couldn’t seem to find any suitable candidates anywhere within an hours drive of our place in Port Dover. A vehicle was listed at Eastway Toyota in Windsor that looked great, but do we make a 3.5 hour drive to check it out? Basically we’d be doing a 7 hour round trip plus the time spent at the dealership at a very busy time of year. I enquired online with their social media specialist Sierra and she answered all of my obvious concerns and then spoke with their Salesman David who was also very helpful. He even cheerfully returned my texts on a Sunday, his day off, because we were hoping to come on the Monday. We did end up buying and thought the process went extremely well. The sales manager James took the time to come over and thank us and tell us how much he appreciated us coming such a distance to shop at his dealership. The icing on the cake was when our salesman Najib informed us he was heading up north on vacation Friday and offered to deliver our car to Port Dover. It was at least an hour out of his way for him and his friends but he insisted it was no problem. Sure enough come Friday there was our new car delivered right to our home. That saved us another 7 hour round trip. What amazing customer service, from an excellent car dealership.

David Simpson

2020-1-5

Smooth transaction. Excellent Service. Will deal again with this Dealer

vbranca .

2019-11-21

As someone who is very picky when it comes to how my vehicle is handled in service, I was hesitant bringing my FR-S to Eastway. However Heather and the team assured it was in good hands, and would be treated with care from start to finish. Not only was the work completed without a hiccup, the interior/dash (which had to be pulled apart) was reinstalled without any issues whatsoever. I’m thoroughly impressed, and would definitely recommend Eastway if you’ve been hesitant.

Mark H

2019-11-10

This was an awesome experience. We have been Ford owners for years and after the horrible service we have been receiving we had decided to make the switch to Toyota and what amazing idea that was. Our salesman Noel was awesome, knew exactly what we wanted and made sure we got what we were looking for. He was extremely professional and friendly. We really enjoyed the experience at eastway Toyota. Noel you have made customers for life. I would recommend this dealership to everyone looking for great cars and great service.

Ryan Ducharme

2019-10-30

I Recently visited them for my car’s maintenance. Extremely professional and top notch service. I’ve always avoided dealerships because “they charge you unnecessarily and recommend you stuff you don’t need.” My experience however was different. Better price than CanadianTire and the staff told me what exactly I needed changed. For two other things that I didn’t change, they told me it has plenty of life left. It’ll last you till next service. I went in expecting to change the brake pads, asked them about it, they checked and told me it just needs service. I absolutely loved the shuttle service. While I go to CT and it’ll take them few hours to get through my service and I’ll be stuck there. Better seating at waiting area too.

Asif Saeed

2019-10-24

Awesome service. Was in Windsor for work and without an appointment got my Lexus repaired within 24 hours of me dropping my vehicle off even with the service department being down a couple technicians. All the staff were friendly and curious. If I ever break down in Windsor, this is where I will be going.

A. Jason Lee

2019-10-14

Yesterday, I took my 2017 Toyota Camry LE plus trim model for the service 2 (includes oil change, fluid top up and tire rotation). They really took good care of my car. Also, service advisor Heather was very knowledgeable and kind person. Enjoyed free coffee and nice environment. They offer me a complimentary car wash as well. Thanks Heather. Eastway Toyota dealership is the best dealer in Windsor area.

Obaid Qureshi

2019-9-21

Great experience with Lou at Eastway Toyota! This is our second vehicle from the dealership, and Lou was candid about the pros and cons of minivans vs SUVs vs a second vehicle for our growing family. We settled eventually on a Toyota Sienna LE - great vehicle value for the money. James gave us what we felt was good value for our trade in, Christina in finance gave us a great deal on additional coverage, and the vehicle has so far been great to drive and use. Thanks again to Lou and everybody at Eastway. UDATE: Brought in my vehicle yesterday (June 2019) for its scheduled maintenance. Jacob T (service advisor) did a great job looking after me, and the van was nicely washed for me too! Very happy with service.

Edwin Tam

2019-6-14

I've only had to deal with this dealership a couple of times so far. Staff is friendly, parts desk and service seem quite knowledgeable and professional. I was surprised when I got a tire quote that it was relatively competitive with the going rates elsewhere. The place is clean and comfortable. Bathroom was clean.

Steven Chittle

2019-5-28

Great experience whenever we are in for service. The representatives are knowledgeable and very professional. We always feel like they handled things properly. The General Manager, James, is very helpful and willing to assist whenever we’ve had questions about things. A few times that we’ve needed a loaner car they’ve made sure we were taken care of and valued. We will be back for continued service. Thank you, James and the team at Eastway Toyota/Lexus.

Drew Varsava

2019-4-30